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Frequently Asked Questions (FAQ)
How does Costa Oriental operate as a Regional Distribution Center (RDC) for Mercosur?
We operate as a strategic logistics hub from Uruguay, allowing companies to centralize their regional stock in a single location. From our RDC, we coordinate regional distribution to Argentina, Brazil, Chile, Paraguay, and beyond, optimizing inventory management and ensuring fast distribution throughout the Southern Cone.
What logistics services does Costa Oriental offer?
We provide comprehensive inbound and outbound logistics, warehousing, order fulfillment, shipment coordination, and full inventory management. We also have customization centers to perform value-added tasks such as labeling, packaging, kitting, quality control, and technical adaptations.
What solutions does Costa Oriental provide for B2B e-commerce and Retail logistics in the region?
We have infrastructure and processes specifically designed for regional fulfillment. Our facilities include fine-picking areas and technical catwalks for high-volume operations, allowing retail and e-commerce companies to scale their response capacity during seasonal peaks without service disruptions.
Is it possible to recondition products for export within your facilities?
Yes. In our Customization Center, we offer value-added services such as kitting, labeling, and re-packaging. This allows for the necessary conditioning so that goods comply with the specific regulations of each destination country just before final dispatch.
What infrastructure does Costa Oriental have?
We have over 50,000 m2 of warehouses in Zonamerica, cold storage, Farmazona (certified for healthcare products), more than 40,000 pallet positions, automated high-volume areas, and fine-picking spaces. The entire infrastructure is designed to scale with the client’s needs.
What is Costa Oriental's capacity for temperature-controlled storage?
We have a cold chamber (2-8°C) and a specialized unit, Farmazona, with 5,000 m2 of GMP-certified space. It is the ideal solution for the pharmaceutical, cosmetic, and animal health industries requiring free trade zone storage with strict safety and control standards.
What impact does Costa Oriental have on logistics times and costs?
Our clients reduce lead times by up to 70% compared to direct shipments from origin, optimize inventory through regional stock, and achieve savings through tariff deferral. Additionally, our model absorbs seasonal peaks without affecting service levels.
How does Costa Oriental ensure traceability and operational control?
We provide an online system integrated with our WMS (WIS) that allows real-time monitoring. We offer API/EDI integrations and customized dashboards to ensure total visibility of the logistics flow and KPI fulfillment at every stage.
What are the advantages of operating in Uruguay’s Free Trade Zone?
The Free Trade Zone regime guarantees total tax exemption, payment of tariffs only upon entry into the destination country, free repatriation of capital, and a solid legal framework with over 100 years of consistency. This allows for greater efficiency, flexibility, and predictability in the region.
How does an international company benefit from outsourcing logistics to a partner in Uruguay?
Outsourcing to a logistics operator in Uruguay's Free Trade Zone provides legal certainty, operational flexibility, and fiscal predictability. Costa Oriental acts as a strategic partner (3PL/4PL) that simplifies the complexity of foreign trade in Mercosur, consolidating cargo origins and making international transport costs more efficient.